Terms of service
Overview
This website is operated by Little Desert Moon Co. Throughout the site, the terms “we,” “us,” and “our” refer to Little Desert Moon Co.
Little Desert Moon Co. offers this website, including all information, tools, products, and services available through this site, to you conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available through our website.
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any portion of the site, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access the website or use our Services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or place of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service.
A breach or violation of these Terms may result in termination of your access to our Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service, website, products, or access to the Service without our express written permission.
You understand that information you provide, excluding payment information, may be transferred across various networks and adapted to technical requirements. Payment information is encrypted during transmission as required by our payment providers.
Section 3 — Accuracy of Information
We make reasonable efforts to ensure information on our website is accurate and current. However, we cannot guarantee that all information will always be complete, accurate, or up to date.
Information provided on this site is for general informational purposes. We reserve the right to modify website content at any time without obligation to update previously published information unless required by law.
Section 4 — Prices & Changes to Our Service
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product, collection, promotion, or portion of our Service at any time.
We are not liable to you or any third party for modifications, price changes, suspension, or discontinuation of products or Services, except where otherwise required by law.
Section 5 — Products, Pre-Orders & Limited Drops
Little Desert Moon Co. primarily offers products through pre-orders, with occasional Ready to Ship items and Limited Drops.
Pre-Orders
Items clearly marked as PRE-ORDER are not currently ready to ship. Estimated arrival or shipping timeframes provided in product descriptions are estimates only and may be affected by manufacturing, production, shipping, customs, carrier delays, or other circumstances outside of our control.
By purchasing a pre-order item, you acknowledge and agree that:
- You are purchasing an item that is not currently Ready to Ship.
- You have reviewed the estimated arrival timeframe provided with the product.
- Estimated arrival dates are not guaranteed delivery dates.
- Delays may occur that are outside of Little Desert Moon Co.'s control.
- Pre-orders are subject to our Return & Refund Policy.
Please review all pre-order details carefully before completing your purchase.
Ready to Ship
Products marked Ready to Ship are currently in hand and available in limited quantities.
Availability is not guaranteed until your order has been successfully completed. Once an item or size sells out, we cannot guarantee that it will be restocked.
Limited Drops
From time to time, Little Desert Moon Co. may offer Limited Drops featuring products outside of our typical bamboo collections.
Limited Drop products may be Ready to Ship or offered as a pre-order. Please review the individual product description before purchasing for availability, materials, sizing, estimated arrival information, and other product-specific details.
Limited Drop items may be available in very limited quantities and may not be restocked.
Section 6 — Product Descriptions, Colors & Sizing
We make every reasonable effort to accurately display and describe our products.
However, colors may appear differently depending on your screen, device, brightness settings, or other display settings. Slight variations in colors, prints, or product appearance may occur.
Please carefully review each product's description and sizing information before ordering.
Sizing and fit may vary by product or style. If a listing states that an item runs small, runs large, is true to size, or recommends sizing up or down, it is the customer's responsibility to use that information when selecting a size.
Purchases are subject to our Return & Refund Policy.
Section 7 — Orders & Billing Information
We reserve the right to refuse, limit, or cancel an order at our discretion, including orders that appear to have been placed by resellers, distributors, or for fraudulent purposes.
If we change or cancel an order, we may attempt to contact you using the email address, billing address, or phone number provided when your order was placed.
You agree to provide current, complete, and accurate purchase and account information.
You are responsible for ensuring that your email address, shipping address, billing information, and other order information are accurate before submitting your order.
Section 8 — Returns, Exchanges & Refunds
All purchases are subject to the Little Desert Moon Co. Return & Refund Policy.
Because many of our products are pre-orders, limited releases, or available in limited quantities, we cannot guarantee exchanges or replacement sizes.
Please review our Return & Refund Policy before placing your order for complete information regarding eligible returns, damaged or incorrect items, exchanges, and refunds.
Section 9 — Optional & Third-Party Tools
We may provide access to third-party tools, applications, payment services, or other services that we do not control.
Your use of third-party services is at your own discretion and may also be governed by the terms and policies of those third parties.
Section 10 — Third-Party Links
Our website may contain links to third-party websites.
Little Desert Moon Co. is not responsible for the content, accuracy, policies, products, services, or practices of third-party websites.
Please review the applicable policies of third-party websites before completing transactions or providing personal information.
Section 11 — User Comments, Reviews & Submissions
If you submit reviews, feedback, photographs, suggestions, ideas, or other content to us, you agree that we may use that content as permitted by applicable law and any permissions provided at the time of submission.
You agree that your submissions will not violate the rights of another person or entity, including copyright, trademark, privacy, or other proprietary rights.
You may not submit unlawful, abusive, obscene, misleading, or malicious content or content containing viruses or malware.
You are responsible for the content and accuracy of your submissions.
Section 12 — Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy to learn more about how Little Desert Moon Co. collects, uses, and protects personal information.
Section 13 — Errors, Inaccuracies & Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping, or other information.
We reserve the right to correct errors, update information, or cancel orders when information is inaccurate, including after an order has been submitted, subject to applicable law.
Section 14 — Prohibited Uses
You may not use our website or Services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe upon our intellectual property rights or the rights of others
- To submit false or misleading information
- To transmit viruses, malicious code, or other harmful materials
- To collect or track another person's personal information without authorization
- To spam, phish, scrape, crawl, or otherwise misuse the website
- To interfere with or circumvent website security
- To harass, abuse, threaten, defame, or discriminate against others
We reserve the right to terminate access to our Services for prohibited use.
Section 15 — Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our website or Service will always be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by applicable law, our Service and products are provided on an “as is” and “as available” basis except where expressly stated otherwise.
To the maximum extent permitted by law, Little Desert Moon Co. and its owners, employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of our website, Service, or products.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.
Section 16 — Indemnification
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Little Desert Moon Co., its affiliates, partners, owners, officers, employees, contractors, licensors, service providers, subcontractors, and suppliers from claims or demands arising from your material breach of these Terms, violation of applicable law, or infringement of the rights of a third party.
Section 17 — Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law.
Any unenforceable portion will be severed without affecting the validity or enforceability of the remaining provisions.
Section 18 — Termination
These Terms remain effective unless terminated by either you or Little Desert Moon Co.
You may terminate your agreement to these Terms by discontinuing your use of our website and Services.
We may terminate or restrict access to our Services if we reasonably believe these Terms have been violated.
Obligations and liabilities incurred before termination will survive termination where applicable.
Section 19 — Entire Agreement
These Terms, together with the policies posted on our website, constitute the agreement between you and Little Desert Moon Co. regarding your use of the Service.
Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.
Section 20 — Governing Law
These Terms and any separate agreements through which Little Desert Moon Co. provides Services will be governed and interpreted in accordance with applicable laws.
Section 21 — Changes to These Terms
We reserve the right to update or replace these Terms by posting changes to our website.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
We encourage you to periodically review this page for updates.
Section 22 — Contact Information
Questions regarding these Terms of Service, your order, or Little Desert Moon Co. may be sent to:
Little Desert Moon Co.
Email: littledesertmoonco@gmail.com
SMS Marketing
If you choose to subscribe to SMS marketing from Little Desert Moon Co., you consent to receive recurring marketing and transactional text messages at the mobile number you provide. These messages may include order-related notifications, abandoned checkout reminders, promotional offers, and other store communications.
Message frequency may vary. Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP to a message. For assistance, reply HELP or contact us at littledesertmoonco@gmail.com.
Additional SMS terms may apply based on the messaging provider used by Little Desert Moon Co.
Privacy
Your privacy is important to us. Please review the Little Desert Moon Co. Privacy Policy for information about how we collect, use, disclose, and protect personal information.
Questions? Contact us at littledesertmoonco@gmail.com.