Return & Refund Policy

We hope you absolutely love your order from Little Desert Moon Co.! 💕 Because many of our items are pre-orders, limited drops, and limited-quantity pieces, all sales are considered final unless there is an error with your order or your item arrives defective.

Returns

You have 3 days from the date your order is delivered to contact us regarding an eligible return.

Returns are only accepted if:

• You received the wrong item.
• You received the wrong size from what you ordered.
• Your item arrived damaged or defective.

We do not accept returns or issue refunds due to a change of mind, not liking the item or print, or ordering the incorrect size.

Please carefully review all product descriptions and sizing information before placing your order. When a product description states that an item runs small, runs large, is true to size, or recommends sizing up or down, it is the customer's responsibility to select their preferred size accordingly. A return or refund will not be issued because of fit when the correct size ordered was received.

To be eligible for an approved return, your item must be in the same condition in which it was received: unworn, unused, unwashed, with tags attached, and in its original packaging. Proof of purchase is also required.

To request a return, please contact littledesertmoonco@gmail.com within 3 days of delivery and include your order information and details about the issue.

If your return is approved, we will provide return instructions and, when applicable, a return shipping label. Approved returns must be shipped back within 7 days of return approval. Returns sent outside of this timeframe may not be accepted.

Please do not send an item back without contacting us and receiving return approval first.

Exchanges

Due to the limited quantities and pre-order nature of many of our products, we cannot guarantee exchanges or replacement sizes.

If we made an error with your order, please contact us within 3 days of delivery. We will work with you to determine the best available solution based on current inventory.

Exceptions & Non-Returnable Items

Certain items are final sale and cannot be returned, including:

• Pre-order items, except in the case of store error or defect
• Limited Drop items, except in the case of store error or defect
• Sale or clearance items
• Gift cards
• Personalized or custom items
• Items that have been worn, washed, used, altered, or had tags removed

If you have questions about whether your specific item is eligible for a return, please contact us before sending anything back.

Damaged, Defective or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged or defective, or you receive the wrong item or size, contact Little Desert Moon Co. at littledesertmoonco@gmail.com within 3 days of delivery.

Please include your order number, a description of the issue, and clear photos of the item so we can review the problem and make it right.

Refunds

Once an approved return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact littledesertmoonco@gmail.com.

Questions?

Have a question about your order or our return policy? Please reach out to Little Desert Moon Co. at littledesertmoonco@gmail.com before returning an item. We're happy to help! 💕